18+ Play Responsibly. Visit our Responsible Gaming page.

PRIVACY
POLICY

Your privacy matters to us. Learn how we collect, use, and protect your personal information in accordance with Australian privacy laws.

Our Privacy Commitment

OZ Fortune Finder is committed to protecting your privacy and handling your personal information with the highest standards of care and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery services.

Secure & Protected

Your data is encrypted and stored using industry-leading security measures.

Transparent

Clear information about what data we collect and how we use it.

Your Control

You have control over your personal information and privacy settings.

1 Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

Personal Information

  • • Full name and date of birth
  • • Email address and phone number
  • • Residential address
  • • Identity verification documents
  • • Payment information and banking details
  • • Gaming preferences and history

Automatically Collected

  • • Device and browser information
  • • IP address and location data
  • • Usage patterns and interaction data
  • • Login times and session duration
  • • Cookies and tracking technologies
  • • Error logs and diagnostic data

Why We Collect This Information

We collect this information to provide our lottery services, verify your identity, process payments, comply with legal requirements, and improve your user experience. All collection is done in accordance with Australian privacy laws and our legitimate business interests.

2 How We Use Your Information

We use your personal information for the following purposes:

Service Provision

  • • Create and manage your account
  • • Process lottery ticket purchases
  • • Manage prize payments and withdrawals
  • • Provide customer support

Legal Compliance

  • • Verify your identity and age
  • • Comply with anti-money laundering laws
  • • Meet regulatory reporting requirements
  • • Respond to legal requests

Communication

  • • Send draw results and notifications
  • • Provide account updates
  • • Share promotional offers (with consent)
  • • Send security alerts

Service Improvement

  • • Analyze usage patterns
  • • Improve website functionality
  • • Develop new features
  • • Prevent fraud and abuse

3 Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business:

Payment Processors

Secure payment handling

Identity Verification

Age and identity confirmation

Cloud Services

Secure data storage

Legal Requirements

We may disclose your information when required by law or to:

  • • Comply with legal process or government requests
  • • Protect our rights, property, or safety
  • • Prevent fraud or investigate suspicious activity
  • • Enforce our terms and conditions

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4 Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • 256-bit SSL encryption for all data transmission
  • Encrypted database storage
  • Regular security audits and penetration testing
  • Multi-factor authentication options

Operational Security

  • Restricted access to personal data
  • Employee privacy training and agreements
  • Incident response and breach notification procedures
  • Regular backup and recovery procedures

Your Role in Security

While we implement strong security measures, you also play a vital role in protecting your account. Please use strong passwords, enable two-factor authentication, and never share your login credentials with others.

5 Your Privacy Rights

Under Australian privacy laws, you have several rights regarding your personal information:

Access Rights

You have the right to:

  • • Request a copy of your personal information
  • • Know how we use your data
  • • Understand who we share it with

Correction Rights

You can:

  • • Update incorrect information
  • • Complete incomplete data
  • • Request deletion of inaccurate data

Control Rights

You can:

  • • Opt out of marketing communications
  • • Manage your privacy settings
  • • Withdraw consent where applicable

Complaint Rights

You can:

  • • Lodge a complaint with us
  • • Contact the Privacy Commissioner
  • • Seek legal remedies if applicable

How to Exercise Your Rights

To exercise any of these rights, please contact our Privacy Officer using the details provided at the end of this policy. We will respond to your request within 30 days and may require identity verification for security purposes.

6 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and services.

🍪

Essential Cookies

Required for website functionality and security. Cannot be disabled.

📊

Analytics Cookies

Help us understand how you use our website to improve your experience.

🎯

Marketing Cookies

Used to personalize advertisements and track marketing effectiveness.

Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

7 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes.

Account Data

Retained while your account is active and for 7 years after closure for legal compliance.

Transaction Records

Kept for 7 years to meet financial record-keeping requirements.

8 Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will delete such information.

9 Contact Our Privacy Team

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

Privacy Officer

Email: [email protected]

Phone: +61 1800 PRIVACY

Response Time: Within 30 days

Mailing Address

OZ Fortune Finder
Privacy Officer
GPO Box 1234
Sydney NSW 2001
Australia

External Privacy Resources

You also have the right to lodge a complaint with the Australian Privacy Commissioner:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992

Responsible Gaming Partners

We collaborate with trusted organizations to promote safe and responsible gambling practices.

Victoria State Government gambling responsibility support logo BeGambleAware official gambling awareness and advice organization Gamblers Help Australia support program for problem gambling UK Gambling Commission official regulatory authority logo